Let me start off by saying that I know better! I travel enough to know which airlines work for me and which ones do not. So I will take partial blame for this horrible, disastrous, unbelievable travel experience! (Telling my truth) But ultimately, I’m blaming the airline carrier. Here we go….
So I waited until the last minute to book my trip to Chicago for Memorial Day Weekend (my fault), but I happened to run across some reasonable fares on an app. The problem with the app is that they show you fares first to entice, then they show you the airline. Would you like to know what airline popped up? SPIRIT AIRLINE, yuck! My gut said “DON’T DO IT”, but my fingers had a mind of their own and just pressed the purchase button.” What did I just do?”
I knew that SPIRIT would “nickel and dime” when it came to baggage but I wasn’t prepared at all for the “SPIRIT experience”.
Strike One: A couple days before my flight I find out that Spirit DOES NOT participate with TSA- pre-check! (ARE YOU F$CKING KIDDING ME? WHY?) So, now I have to stand in the regular line! I was pissed! But there was nothing I could do. "Just go with it”, is what I kept telling myself.
Strike Two: I get to the airport to check in; ready to pay for my bags which I expected. What I did not expect was to pay $100 for two bags, one way! So I have to pay the same amount for my bags coming back? (What the F$ck?) ARE YOU SERIOUS? At that moment I was so ready to throw my hands up and say I’m done, but I had to get home so…Whatever! “Just go with it” and breathe.
Strike Three: Sooo because Spirit Airline is whack and doesn’t participate in TSA- pre-check, I had to stand in the regular line, as a result, and I missed my 6am flight! I’ve been up since 3am! The security line was hella long (TSA’s fault). So I go back to the ticket counter and ask the ticket agent to put me on the next available flight.
TICKET AGENT: Ok ma’am, we can get you on another flight.
ME: Ok Let’s Do it!
TICKET AGENT: The next confirmed seat we have leaves on Saturday!
ME: I’m sorry what? I’m going to Chicago! This is not an international flight, I’m flying domestic! To a major city! What the HELL are you talking about?!
TICKET AGENT: That’s the only confirmed seat we have. We can put you on standby today for a 10:30am flight. Hopefully you can get on.
ME: Sir! Today is Thursday! That’s two days away! My bags are on a flight to Chicago now! (My head is spinning now; every cuss word is flying out of my mouth)
TICKET AGENT: I’m sorry ma’am.
ME: Give me the ticket! This is bullsh$t! (“Just go with it”. “Don’t get escorted out the airport”, is what I’m telling myself)
So I go and stand in the long ass security line, get to the gate, fuss and cuss with some other unhappy passengers about this stupid airline. Then I decide, “This would be a good time to pray and meditate”. To make an even longer story short, by the grace of God I got on the 10:30am flight after dealing with several inexperienced gate agents. I finally arrive in Chicago at 4:30pm. Needless to say; I had a drink after that long ordeal. A couple!
To make sure this doesn’t happen to you, I have done some research and found the best and worst airlines for 2015.
Winners and Losers
This year’s results suggest smaller airlines have upped their game when it comes to customer satisfaction while large, dominant carriers feel no need to prioritize their service because of their commanding market share.
So the moral of the story:
- I didn’t save any money by flying Spirit Airline. By the time it was said and done, I had spent about $400 for my flight and bags. I could have flown for less if I would have gone with my old faithful, American, Delta or United.
- Never fly any airline that doesn’t participate with TSA- pre-check!
- Don’t ever, ever, ever fly with a cheap airline! Spirit in particular!
Enjoy the journey,